Beijing Evening News (Reporter Sun Hongyang) Yesterday, the Ministry of Transport, the Central Network Information Office, MIIT, the Ministry of Public Security, the Ministry of Emergency Management, and the General Administration of Market Supervision jointly interviewed eight online ride-hailing platform companies, including Didi Chuxing, Shouqi Car-hailing, Shenzhou Youche, Cao Cao Chuxing, Meituan Chuxing, Autonavi, Didi Chuxing, and Hello Chuxing.
Since the second half of this year, there have been many new situations and new problems in the development of online car-hailing and ride-hailing markets, involving various aspects such as industry safety and stability, which have attracted widespread attention from all walks of life. Cai Tuanjie, deputy director of the Department of Transportation Services of the Ministry of Transport, said that this is a reminder interview, which aims to listen to the opinions and suggestions of platform companies, and remind and supervise the safety production and maintenance of stability of various enterprises to better meet the needs of the masses for travel.
The interview pointed out that if Hitch is really a "tailwind", the platform companies engaged in Hitch must strictly abide by the relevant regulations on Hitch management. The relevant platform companies must strictly adhere to the safety bottom line, do a good job in the review and dynamic monitoring of the technical performance of the online vehicle and the driver’s background, protect the user’s personal privacy, and ensure safety from the source; to establish and improve the passenger’s rapid response processing mechanism, timely and effective handling of emergencies, especially involving safety emergencies, the platform company shall bear the responsibility of first compensation for safety accidents; to comply with the nature of the ride, it must be based on the driver’s own travel needs, and the travel information must be released in advance. The ride-sharing vehicle is selected by the same fit passengers with the same travel route. The ride-sharing behavior must not be for profit, but only share part of the travel cost with the passengers or assist each other for free. It is strictly forbidden to engage in illegal operations in the name of ride-sharing, and there must be a certain limit on the number of rides per car per day, which is
The interview also proposed to further accelerate the pace of online car-hailing compliance. All online car-hailing platform companies should take the initiative to cooperate with local management departments, organize qualified drivers and vehicles to apply for online car-hailing licenses as soon as possible in accordance with relevant regulations, strictly implement the relevant requirements of background verification, remove unqualified personnel and vehicles, and strictly prohibit the distribution of orders to vehicles and drivers without business qualifications. Operate in accordance with laws and regulations to ensure the safety and legitimate rights and interests of passengers.
In addition, some aggregation platforms have recently encountered new problems such as access to non-compliant online car-hailing platform companies, vehicles and drivers, engaging in illegal online car-hailing operations in the name of "aggregation". Aggregation platforms should strengthen the review and verification of the business qualifications of connected online car-hailing platform companies, and urge online car-hailing platforms to strictly check the qualifications of vehicles and drivers, and jointly assume the responsibility of safety protection and the responsibility of solving passenger complaints.
All platform companies should immediately investigate their own hidden problems such as "rental purchasing" and infringement of driver rights and interests, and protect the legitimate rights and interests of drivers.
The interview also put forward relevant requirements for each platform company on cyber security, personal information protection, road traffic safety management, public safety risk prevention, online car-hailing price behavior and market competition behavior.